- What personal information we may collect?
- What other types of information may we collect?
- How your personal information may be used.
- Who is collecting your information?
- With whom your information may be shared?
- What choices you have regarding the collection, use, and distribution of your personal information.
- What cookies are and how we use them?
- What are Internet protocol addresses?
- What to do if you want to correct or review your personal information?
- How secure your personal information is.
- What to do if you have a question or complaint?
www.clflooring.co.uk and any other web page which may be added at a later date.
What personal information is collected?
CL Flooring only collects personal information on a voluntary basis. If an on-line visitor submits information to CL Flooring, it will usually take the form of either: (1) the purchase of goods or services through our on-line stores; (2) registration for the receipt of publications and newsletters (3) general enquiries relating to the procurement of print (4) a consumer complaint; and/or (5) surveys and comments. The requested information may include your name, address, phone number, e-mail address. Although we do not require this information to gain access to our sites, you may not be able to access certain areas that require registration or receive materials such as newsletters unless such information is provided.
Visitors purchasing products or services through our on-line stores will be required to provide additional information such as a valid credit card number and expiration date.
What other types of information may we collect?
Your web browser or client software may transmit certain geographic information or information regarding the capabilities or features of your computer to CL Flooring. CL Flooring Ltd may use this information to generate aggregate statistics about our user community or for security purposes. This information is never linked to you or your business/household in any way.
How do we use your personal information?
The personal information you provide The CL Flooring Limited will allow us to fulfill your product or service order; alert you of new products, features, or enhancements; and/or notify you of upgrade opportunities, contests, or special events. CL Flooring operate a STRICT POLICY of NOT passing your details to ANY OTHER company or third party for any other marketing purposes.
Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Who is collecting your information?
When you are asked for information while on a CL Flooring site, you are sharing that information only with CL Flooring and we will not disclose that information without your permission. Some services, however, are provided in conjunction with partner companies. If another company other than CL Flooring is collecting your personal information, you will be notified at the time the information is collected. If do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.
With whom may my personal information be shared?
CL Flooring may disclose your personal information to third-party vendors for the purpose of fulfilling orders for example courier companies, processing mailings, or to analyze and/or store data. In special circumstances, we may also disclose such information if there is a violation of our Terms and Conditions or if we have a good faith belief that the law requires it.
CL Flooring sites may also have forum sections, where users can chat and exchange ideas and tactics. When posting to a forum, please be aware that the information posted is being made publicly available on-line and the user does so at his or her own risk.
What choices do I have regarding the collection, use, and distribution of my personal information?
CL Flooring allows you to control the way we use personal identifying information that we might obtain. In fact, many of the “mailings” CL Flooring may send you, such as newsletters, tell you how to cancel the receipt of any future mailings.
If, at any time, you wish to opt-out of: (1) providing us your personal information, (2) having your personal information shared with third parties, and/or (3) receiving information, via email or postal mail, about new products, services and promotions, you can do so by writing to The Administrator, CL Flooring, Unit 12, Queenslie Point, Consett Lane, Glasgow, G33 4AN. Please indicate in your request what publications or services you no longer wish to receive so that we may better address your needs.
What are cookies and how do you use them?
What are Internet protocol addresses?
An Internet protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). CL Flooring Ltd may keep track of IP addresses for system administration, to report aggregate information, or to prevent our servers from being abused.
What do I do if I want to correct or review my personal information?
If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we cease from using such personal information, please contact CL Flooring Ltd, Unit 12, Queenslie Point, Consett Lane, Glasgow, G33 4AN.
How secure is my personal information?
CL Flooring has taken steps to ensure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. When credit card information is transmitted, for example, we use industry standard, SSL (secure socket layer) encryption. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.
What if I have a question or complaint?
If you have any questions or wish to file a complaint, please feel free to send a letter addressed to CL Flooring, Unit 12, Queenslie Point, Consett Lane, Glasgow, G33 4AN, we regret that we cannot action any complaint unless a name and return address is provided.